Arqify
Privacy Policy

Privacy & Data Protection.

This Privacy Policy outlines how Arqify collects, protects, utilizes, and manages your personal details, business data, and project information across our software platform and digital services.

1. Information We Collect

We collect personal and operational information necessary to provide our business identity, software engineering, and automated workflow services. This includes your full name, business email address, organization name, primary domain/website URL, business category, revenue scale, project requirements, messages, authentication credentials, and communication preferences.

2. How We Use Your Information

Your information is used exclusively to provision your Arqify account, evaluate your technical and architectural requirements, deliver custom software and web applications, manage project milestones, provide customer support, execute automated outreach pipelines, improve platform functionality, and ensure system reliability.

3. Technical & Telemetry Data

When accessing Arqify systems, we automatically log basic diagnostic and usage data including IP addresses, device types, browser specifications, operating system versions, referral sources, request timestamps, and security access logs. This data is processed strictly for performance optimization, error tracking, infrastructure security, and protection against unauthorized access.

4. Payment & Financial Data

Payment processing is handled securely by PCI-DSS compliant third-party financial gateways (such as Stripe). Arqify does not store full credit card numbers, CVVs, or sensitive banking credentials on our primary servers. We retain only transaction metadata, billing addresses, invoice numbers, and payment status records for accounting compliance.

5. Data Sharing & Third-Party Service Providers

We do not sell, rent, trade, or monetize your personal or business data under any circumstances. Limited operational data may be shared with trusted third-party infrastructure providers (including cloud hosting platforms, authentication servers, database clusters, transaction email senders, and analytics engines) solely to execute core platform services.

6. Data Retention & Preservation

We retain account information, project records, and communication histories for as long as your account remains active or as required to fulfill contract obligations, comply with statutory tax and legal requirements, resolve disputes, and enforce our agreements. You may request data export or permanent account deletion at any time.

7. Security Safeguards & Encryption

Arqify employs industry-standard technical and organizational security controls, including TLS 1.3 encryption in transit, AES-256 encryption at rest, strict zero-trust access policies, automated vulnerability scans, and multi-factor authentication protocols. While we maintain rigorous safeguards, no electronic transmission over the Internet can be guaranteed 100% secure.

8. Your Data Protection Rights

Depending on your geographic location, you have the right to access, inspect, rectify, port, or request the erasure of your personal data held by Arqify. You may also object to or restrict certain processing activities. To exercise any of these privacy rights, please submit a written request to privacy@arqify.com.

9. International Data Transfers

Arqify operates globally and may process data on secure servers located in various jurisdictions. We ensure all cross-border data transfers comply with applicable data protection frameworks through standard contractual clauses and rigorous data protection agreements with all cloud vendors.

10. Policy Updates & Notifications

We may periodically revise this Privacy Policy to reflect technical advancements, operational changes, or statutory updates. Material changes will be communicated via notice on our website or direct email notification prior to taking effect. Continued use of Arqify after updates signifies your acceptance of the revised terms.